Shipping

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Everything is packed and shipped by Gabby from the studio in Hattiesburg, Mississippi. We currently ship within the United States only.

Processing times

Processing time is how long it takes us to prepare your order. Shipping transit time is additional.

What you ordered	Ships within
Original artwork	3–5 business days
Open edition prints	3–5 business days
Limited edition prints (pre-sale)	Up to 30 days
Print Club monthly print	Sent the last week of each month

 

Limited edition pre-sales take longer because each print run is produced to order and every piece is accompanied by a hand-signed certificate of authenticity. We would rather tell you 30 days and deliver in 20 than the reverse.

If anything is going to take longer than stated, we will contact you before your stated ship date and you can choose to wait or cancel for a full refund.

Shipping rates

Rates are calculated at checkout based on the size and weight of your order. Large original works ship at a flat rate that reflects the cost of crating and handling.

How work is packed

Original paintings are wrapped and packed to protect the surface and corners in transit. Prints ship flat in rigid mailers or rolled in tubes depending on size. All shipments are insured.

Local delivery

We offer free local delivery within 30 miles of Hattiesburg — including Petal, Oak Grove, Purvis, Sumrall, Lumberton, Seminary, and surrounding communities — on original artwork, commissions, and limited edition prints.

Open edition prints ship by mail at standard rates.

Select local delivery at checkout and we will contact you to arrange a time. If you are just outside the area, email us before ordering — we can often work something out.

Tracking

You will receive tracking by email as soon as your order ships. If tracking hasn't updated in several days, contact us — carriers occasionally miss a scan, and we can open an enquiry.

Lost or delayed shipments

Once a package is with the carrier, transit time is outside our control. If a shipment appears lost, email us at hello@gabbysmithart.com and we will file a claim. Because all shipments are insured, we will make it right.